Dedicated Support, Superior Products: The Basis of AIQ's Success.

Hill: Much of the success of AIQ is due to the dedication and experience of our staff; they are key to providing outstanding support to our clients and to building better products.

AIQ has always been more than just a software "vendor." We strive to provide the best service possible to our clients by listening to their needs and acting on those needs as quickly and efficiently as possible.

"We don't bake cakes or build cars; we provide powerful trading tools and trading systems — and support these tools. Our goal is to help our clients become better traders and investors." — Steve Hill, CEO, AIQ Systems

Hill: In 1985, Dr. J.D. Smith, a pioneer in expert system technology, looked at the stock market trading products available for the individual investor but could not find one that would relieve him of the time-consuming task of sifting through a database of stocks, chart by chart, looking for an attractive investment. Using his experience in expert system methodology, Dr. Smith developed a personal computer system that would quickly perform this task and help him make intelligent, unemotional trading decisions. The stock trading system he developed was introduced in 1987 and was immediately hailed as a breakthrough in investing technology. AIQ Systems was founded.

The company when founded was named Criterion Software Inc., and the name was changed to AIQ Systems Inc. in September 1988. Dr. Smith designed the AIQ expert systems and his wife, Diana Kincade, put them into programming language. Ms. Kincade's objective was to make the systems easy to use — and with her strong background in programming and concern for user interface, she achieved it. That commitment to user-friendly products continues today: AIQ products are known for their ease of use.

In 1994, Dr. Smith and Ms. Kincade sold AIQ to Track Data Corporation of New York. Track Data also owned Dial/Data, one of the main data suppliers to AIQ clients. Under the new corporate host, AIQ migrated in 1998 to the monthly subscriber service bundled with the myTrack software and gained access to real-time data for TradingExpert Pro. In 2015, AIQ was bought out by company employees, and our products continue to this day with data from Dial/Data, eSignal, and ICE.

Hill: AIQ's first product, StockExpert, was introduced in 1987 and provided basic charts, Expert Ratings, and some technical indicators. MarketExpert, a market timing system, quickly followed. Each of these packages included one of AIQ's signature features, the Barometer Control Panel, which gives a quick visual assessment of each of the technical indicators. OptionExpert and IndexExpert were added to the product line solely for options analysis. All of these products were very successful and provided the impetus for the development of TradingExpert.

With the advent of TradingExpert, AIQ combined the strengths of MarketExpert and StockExpert into one powerful package and added group and sector analysis — a revolutionary concept at the time. Finally, a Portfolio Tracker was included, and AIQ had one of the first truly comprehensive trading packages on the market.

Add-on modules came next: MatchMaker, a correlation tool that restructures your group/sector data for more effective group and sector analysis, and a Fundamentals module for analyzing fundamental factors. Over the years, more and more powerful features were added to TradingExpert, including the Expert Design Studio — AIQ's trading system writing and testing tool — which lets users create their own trading systems and custom indicators. With the Track Data acquisition, real-time data was added and AIQ provided all the charting and technical indicators for Track Data's professional platforms. Now AIQ takes real-time feeds from eSignal and end-of-day feeds from IDC and Dial/Data.

Hill: Times change, and few investment software companies have succeeded as long as we have. Product has been entirely digital for well over a decade — the days of shipping on CDs and even 5¼-inch floppies are long gone. Today's computers are lightning fast, allowing retail investors to employ tools that were once available only to elite institutional investors.

There is no doubt that charting is now a de facto commodity provided by almost every investing or trading software service. Many free charting tools on the internet provide basic price bars, even candlesticks and moving averages. But while these tools provide good-looking charts, they lack the power tools the informed investor and trader needs. Most brokerages also provide some technical analysis tools for their clients — but very few offer high-end analysis tools like those incorporated in AIQ TradingExpert Pro.

The biggest change in pricing came in the late 1990s when AIQ first offered TradingExpert Pro bundled with myTrack as a monthly subscription. The software no longer had to be purchased with data paid for separately — one monthly fee covered data and software combined. And the other bonus: never having to pay for an upgrade again.

Hill: The depth of knowledge and experience of the AIQ staff is our most invaluable strength. That experience has led to the development of many of the unique and powerful features in TradingExpert Pro.

Our industry group and sector rotation features were revolutionary when TradingExpert was released, and they remain unmatched today. We have powerful breadth management tools that are useful in identifying market tops and bottoms — Market Breadth Builder and Breadth Analyzer let users create breadth and volume statistics on any set of stocks or indicators.

Other trading analysis packages now have backtesting capabilities, but none are as easy as AIQ's. We realized most people don't like to program code, even if the language is supposedly easy — so we created over 250 pre-built rules that users can cut and paste as they create and test trading systems.

"Back testing only goes part of the way when you're developing a trading strategy. Portfolio Simulation does real-life walk-forward testing under real trading conditions. Only through this kind of testing can you prove a strategy works for your trading style." — Steve Hill on AIQ's pioneering Portfolio Simulator

What sets us apart is our desire for our users to become successful traders. We don't just give you the tools — we provide educational support, and most of it is free of charge. We also offer a variety of webinars every month covering a wide range of technical topics; some are free and archived for viewing at your convenience.

Hill: As our technical analysis tools have matured and advanced over the years, so have the features requested by AIQ clients. Every request is recorded and analyzed for suitability and desirability as a feature in a future release. We value all feedback — it is this feedback from our clients, in conjunction with our own ideas, that leads to the development of new power features.